Describe the shipping policy?
We ship medications after 48 hours of receiving the order. Orders that are initiated before 3 PM of MST are processed on the same day while after the rest are scheduled for the next day. Based on the information provided by the patients, the goods reach the intended destination within 10 business days across the US.
Is overnight shipping available to the users?
The orders are managed by varieties of carriers however eventual selection is based on the time and efficiency. You can avail overnight shipping that can deliver medicine within a single day, however, make sure that the request is approved before 3 PM MST.
Do you charge flat shipping fees?
No, we do not
How will I come to know whether the goods are shipped?
You can receive a notification on the email about the same. The goods are delivered within the shortest possible time frame extending to about 10 days.
What is the processing time for the shipment?
generally the request is verified by our certified doctors who then forward the prescription to the inventory center. Generally, the whole process takes about 1 to 2 days. Sometimes additional information is sought from the patients.
Do you process orders on weekdays and weekends?
We work round the clock in processing the request however the shipping process starts only on the business days.
Do you take guarantee for the shipping time?
We cannot guarantee shipping time because it is beyond our control if the consignment is stuck in transit due to the carrier operations.
Do you offer international shipping services:
yes we ship medicines right across Europe and Latin American countries.
when can I change my shipping address?
You should change the shipping address right before placing the order or else we are not responsible for arising of anomalies.